An AI-powered USMLE preparation platform serving aspiring medical residents preparing for one of the most consequential exams in their careers.
Before
Revenue had dropped 25%. Growth was dependent on a single influencer relationship. Organic trust systems were thin, and the brand had no presence in the conversations where buyers actually decided.
Research
Customer interviews, audience studies and community behavior analysis. Three discovery patterns surfaced: Instagram as entry, Reddit as validation, YouTube for concept learning.
Strategy
A multi-platform trust infrastructure — coordinated authority content, AI search visibility, and community presence — engineered so every touchpoint reinforced the next.